SET UP YOUR ACCOUNT BEFORE YOU START CREATING YOUR ORDERS

After successfully creating your Gearment account, please complete the following setup steps before you start creating orders. These configurations help ensure smooth fulfillment and avoid delays.

1. Set Up Payment Methods

Add and manage your payment methods to enable order processing.

View Payment setting instructions

2. Add Legal Information

Your legal information will appear on your order invoices.

How to configure legal information:

1. Go to Payments → Legal Information
2. Fill in all required fields
3. Click Save changes

Your legal details will be displayed on order invoices.

View how to view an order invoice

3. Configure return address

All users need to update their return address with a verified address in the US. The address must be verified. They will be recommended for you to select. If you use Gearment warehouse’s address, all designs uploaded on Gearment app for fulfillment will be scanned and detected from trademark and copyrights policy. We use Google Cloud Visions to scan your design. If the orders are uploaded with designs that violate trademark and copyrights policy, they will be marked on-hold and cannot be fulfilled unless you change the address of the user label or change the design.

See how to configure return address for your store

4. Automated features on Gearment app

In menu setting, you can set up some automated features for your accounts such as match product, approve order, payment order, auto confirm shipment for Amazon orders, auto sync tracking to your store once the orders on Gearment updated with tracking numbers. Go to Setting → General

Please note that auto confirm shipment and auto sync tracking numbers to your store only applied when you connect your store to our app.

NOW YOU ARE READY TO CREATE AN ORDER WITH US!

Find how to create an order

Updated on: 01/08/2026