How To Create An Order?
CREATE AN ORDER ON GEARMENT APP
There are four methods to create an order on Gearment app
1. Synchronize order
Automatically synchronize order: Connect your store to Gearment application and turn on the Auto Sync Order to automatically synchronize orders from your store to Gearment app. Orders will be added every 8 hours.
To connect your store, go to Store menu and click to add your store. See more details: How To Connect Your Store To Gearment?
Manually synchronize order:
Go to menu Order → All orders → Create new order → Sync order → Choose platform → Select time (in US time zone) and Store → Sync order
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1y0cokq.png)
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_102zyje.png)
Go to Logs → Sync order to follow if the orders are successfully and continuously synchronized to Gearment app
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_361944.png)
2. Import order via csv file
Go to menu Order → All orders → Import order → Select store → Download Sample file → Fill in required information → Upload file on Gearment → Import order
We recommend you to use the first File Order Gearment to import. This template can be used for all types of platform.
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1t927tt.png)
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1xm8rlo.png)
Go to Logs → Import orders to follow if the orders are successfully imported to Gearment app
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1thr1p0.png)
Please note: When placing orders with more than 2 units, the order ID must be the same to group into a single order.
Example:
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/same-order-id-1_1gmg7rb.png)
3. Create an order manually
There are two ways to create order manually:
Click New order shortcut on Dashboard tab
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_oaqp2x.png)
Go to menu Order → All orders → Create new order → Choose Manual order
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1621pf0.png)
4. Create an order using API:
You can find all documents about API at http://api.gearment.com/
Updated on: 05/02/2024
Thank you!