CREATE AN ORDER ON GEARMENT APP

1. Synchronize order

• Automatically synchronize order: Connect your store to Gearment application and turn on the Auto Sync Order to automatically synchronize orders from your store to Gearment app. Orders will be added every 8 hours.

To connect your store, go to Store menu and click to add your store. See more details: How To Connect Your Store To Gearment?

• Manually synchronize order:
  Go to menu Order → All orders → Create new order → Sync order → Choose platform → Select time (in US time zone) and Store → Sync order

• Go to Logs → Sync order to follow if the orders are successfully and continuously synchronized to Gearment app

2. Import order via csv file

• Go to menu Order → All orders → Import order → Select store → Download Sample file → Fill in required information → Upload file on Gearment → Import order

• Go to Logs → Import orders to follow if the orders are successfully imported to Gearment app

Example:

3. Create an order manually

There are two ways to create order manually:

1. Click New order shortcut on Dashboard tab

2. Go to menu Order → All orders → Create new order → Choose Manual order

4. Create an order using API:
You can find all documents about API at http://api.gearment.com/
Notice: Auto Matching Product with Variant At Risk When Creating Order via API
In Settings, if enabled:

• Yes: The order will be auto-matched with the variant At Risk.
• No: The system will not auto-match the product if there is any At Risk variant.
• N/A: Auto-matching has not been configured yet.
  

Updated on: 02/11/2025