CONTACT OUR SUPPORT TEAM FOR MORE HELP

If you need help with your orders, below are some channels you can reach out to our support:
Create an issue ticket on Gearment app
Direct message on Facebook Fanpage
Contact support via Chatbox

Of three options, Gearment highly recommends sellers to create an issue ticket on Gearment portal or contact support via chatbox.

1. How to create an issue for the order on Gearment app?
Instruction To Use Issue Ticket

2. Direct message on Facebook Fanpage ?
Link Fanpage: https://www.facebook.com/GearmentFulfillment



3. How do contact us via Crisp chat on Gearment app?

Step 1: Sellers click on the icon at the bottom right of website gearment.com or app.gearment.com to contact support.



Step 2: Gearment email is required → Enter your Gearment email.

If you've already signed in, the system won't ask for your email address again.



Step 3: Team Support will be with you in a moment.



Step 4: After that, your information is automatically transferred to support team



Step 5: If the support is done, the support team will resolve the conversation



Step 6: The next step is to rate customer service quality and leave a comment. If you're pleased with the service, don't be afraid to give it five stars

Updated on: 02/29/2024