Articles on: Orders

Reach Us Out To Solve Your Problem


If you need help with your orders, below are some channels you can reach out to our support:
Create an issue ticket on Gearment app
Direct message on Facebook Fanpage
Contact support via Chatbox

Of three options, Gearment highly recommends sellers to create an issue ticket on Gearment portal or contact support via chatbox.

1. How to create an issue for the order on Gearment app?
Instruction To Use Issue Ticket

2. Direct message on Facebook Fanpage ?
Link Fanpage:

3. How do contact us via Crisp chat on Gearment app?

Step 1: Sellers click on the icon at the bottom right of website or to contact support.

Step 2: Gearment email is required → Enter your Gearment email.

If you've already signed in, the system won't ask for your email address again.

Step 3: Team Support will be with you in a moment.

Step 4: After that, your information is automatically transferred to support team

Step 5: If the support is done, the support team will resolve the conversation

Step 6: The next step is to rate customer service quality and leave a comment. If you're pleased with the service, don't be afraid to give it five stars

Updated on: 02/29/2024

Was this article helpful?

Share your feedback


Thank you!