Create A Platform Order
IF YOU HAVE THE SHIPPING LABEL FROM POSHMARK, ETSY OR EBAY, YOU CAN CREATE A PLATFORM ORDER ON GEARMENT APP FOR FULFILLING
Kindly be aware that we only accept the following shipping services. Please select the correct shipping service for your orders:
Domestic shipping
USPS Ground Advantage | USPS First
USPS Priority
FedEx 2day Express
International shipping
DHL Ecommerce Solution
FedEx International Crossborder
See how to buy a shipping label on Poshmark, Etsy and eBay here
Important notice:
Currently, all order labels will be processed at the Gearment California warehouse. Therefore, please ensure that the pickup address is set up as follows: 14801 Able Ln, Ste 102 Huntington Beach, CA 92647 United States
Using a different pickup address may lead to delays in scanning and updating tracking information. Please verify that the pickup address matches the warehouse address to prevent any potential issues.
Start creating a platform order in three ways following the instructions below
Option 1: Manually create a platform order on Gearment app
Order → Create new order → Label order
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1oabyav.png)
Choose Shipping Service → Upload file Shipping Label
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_pndmss.png)
Update product information & Create
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1wysfpd.png)
Platform label created successfully
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_146932y.png)
Match, approve and pay the order as usual
Option 2: Import platform orders via CSV file
Order → All Orders → Import Order
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1eex9q6.png)
Download template file for platform order import and fill in the required information
Note: Only PDF format is accepted for label shipping file. The label file must be 4x6 inch.
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1xg76ye.png)
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1wuaowq.png)
- Order ID: Reference ID on your store
Please note: When placing orders with more than 2 units, the order ID must be the same to group into a single order.
Example:
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/lael_skuir4.png)
With 2 two different product categories, please noted to create two separate order IDs and shipping label files. Each order will be processed and shipped separately.
- Platform: Poshmark, Etsy, eBay
- Variation ID: see variation ID for the product here or go to menu Order → All Order → Stock Status → Search for style/size/color → Copy variation ID
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_13nrxgd.png)
- Product name: name of your product
- Size/Color: these are optional fields, you can skip them if needed
- Print side: depend on each product, fill in the correct print side (front/back/pocket/normal/whole/both)
- Quantity
- Design link front/design link back
- Shipping label link: shipping label must be saved in PDF format and the dimensions of the shipping label must be 4x6 inches
- Item barcode link (FBA only): please skip this field as importing FBA order via csv file is not yet available
Import to create orders on Gearment app
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_hkduq9.png)
Platform label created successfully
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_146932y.png)
Match, approve and pay the order as usual
Option 3: Create a platform order via API
API document: https://api.gearment.com/
Order API → Create an order label
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/441252234112408143889415274210_1ia9rkd.png)
Match, approve and pay the order as usual
Option 4: Convert an order to a platform order
Click the order that you want to ship with platform label
In the order details, select More Options → Convert to label order
You can only convert an order to label order before the order is approved.
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_fgm5yc.png)
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_d109xq.png)
Choose Shipping Service → Upload file Shipping Label → Save
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_pndmss.png)
Platform label created successfully
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_146932y.png)
Match, approve and pay the order as usual
Please note for the shipping label link by creating an order import CSV file or via API:
Use links from Google Drive, Dropbox, or another approved platform.
Ensure the link type is download and the content-type is PDF.
For Google Drive links, convert them to the download format using this website: https://sites.google.com/site/gdocs2direct/
Updated on: 05/23/2024
Thank you!