Articles on: Orders

Create A Platform Order

IF YOU HAVE THE SHIPPING LABEL FROM POSHMARK, ETSY OR EBAY, YOU CAN CREATE A PLATFORM ORDER ON GEARMENT APP FOR FULFILLING



See how to buy a shipping label on Poshmark, Etsy and eBay here

You can create a platform order in three ways following the instructions below.

Option 1: Manually create a platform order on Gearment app

Order → Create new order → Label order



Choose Shipping Service → Upload file Shipping Label



Update product information & Create



Platform label created successfully



Match, approve and pay the order as usual

Option 2: Import platform orders via CSV file

Note: Kindly note this way is currently only available for classic version of Gearment app

If you are working in the new version of Gearment app, please switch to the classic version before importing with csv file



Order → All Orders → Import Order



Download template file for platform order import and fill in the required information

Note: Only PDF format is accepted for label shipping file.





- Order ID: Reference ID on your store
- Platform: Poshmark, Etsy, eBay
- Variation ID: see variation ID for the product here or go to menu Order → All Order → Stock Status → Search for style/size/color → Copy variation ID



- Product name: name of your product
- Size/Color: these are optional fields, you can skip them if needed
- Print side: depend on each product, fill in the correct print side (front/back/pocket/normal/whole/both)
- Quantity
- Design link front/design link back
- Shipping label link: shipping label must be saved in PDF format and the dimensions of the shipping label must be 4x6 inches
- Item barcode link (FBA only): please skip this field as importing FBA order via csv file is not yet available

Import to create orders on Gearment app



Platform label created successfully



Match, approve and pay the order as usual

Please note: When placing orders with more than 2 units, the order ID must be the same to group into a single order.

Example:



Option 3: Create a platform order via API

API document: https://api.gearment.com/

Order API → Create an order label



Match, approve and pay the order as usual

Option 4: Convert an order to a platform order

Click the order that you want to ship with platform label

In the order details, select More OptionsConvert to label order
You can only convert an order to label order before the order is approved.





Choose Shipping Service → Upload file Shipping Label → Save



Platform label created successfully



Match, approve and pay the order as usual

Updated on: 05/02/2024

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