Articles on: Order

Can I Delete Or Cancel An Order?

DELETE OR CANCEL YOUR ORDER

If the order is unpaid and unapproved, you can select the order and archive it.

Go to Orders → Draft Orders → Select the order from the list → Click on Order Detail → Choose Archive

For orders in In Production, go to Order Details → Edit Order → Request Cancel. If the order has already been printed, create an Issue so contact the Gearment Support Team for assistance.

If the order is approved, paid and is in in-production status, you can contact our support via chat box, Facebook page or create an issue ticket for the order. Support team will check and cancel the order if it has not been printed yet. See Instruction To Use Issue Ticket

Updated on: 10/13/2026

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