Can I Delete Or Cancel An Order?
DELETE OR CANCEL YOUR ORDER
If the order is unpaid and unapproved, you can select the order and delete it by:
Go to All orders → Select the order from the list → Click on More actions → Choose Archive order
After this step, your order will be moved to the Archived Orders
To Restore Order, please select the order from the list → Click on More actions → Choose Unarchive order
If the order is approved, paid and is in in-production status, you can contact our support via chat box, Facebook page or create an issue ticket for the order. Support team will check and cancel the order if it is not produced yet. See Instruction To Use Issue Ticket
Orders that are completed cannot be canceled or deleted. All orders that are deleted will be in the menu Archived.
Updated on: 06/14/2023