CONNECT YOUR ORDER DESK STORE

Order Desk is a hosted order management system that helps you connect your store with third-party fulfillment providers.

By integrating Order Desk with Gearment, you can sync orders automatically for fulfillment.

You can connect Order Desk to Gearment in two ways:

• Start from the Gearment app
• Start from Order Desk

1. Connect Order Desk from the Gearment App

1. In the Gearment app, go to Store → Connect Store
2. Select Order Desk
3. Click Connect

2. Enter Required Information

• Order Desk API Key → Click Get API Key to view the instructions
• Order Desk Folder ID → Click Get Folder ID to view the instructions

3. Click Connect to complete the setup

2. Integrate Gearment in Your Order Desk Account

1. In Order Desk, go to Manage Integrations
2. Search for Gearment
3. Click Enable

4. Enter your API Key and API Signature

3. Create Inventory in Order Desk

You can add inventory items manually or import them in bulk.

Option A: Create Inventory Manually

1. Go to Inventory Items
2. Click Add Print on Demand
3. Fill in the required information

Option B: Import Inventory in Bulk

1. Go to Select Import Data
2. Click Add New Import Template

3. Name your template
4. Select Inventory Items
5. Upload the sample file
6. Upload your completed inventory file

4. Sync Orders to Gearment

Option A: Sync Orders Manually

• Select Gearment as the fulfillment provider to sync orders manually

Option B: Sync Orders Automatically (Recommended)

1. Go to Rule Builder → New Rule → Order Rule

2. Select the event that will trigger the rule

3. Choose the action Submit order to Gearment

4. Name your rule and click Save

5. Create a Webhook to Receive Order Notifications

To receive order status updates from Gearment, you’ll need to set up a webhook.

1. In Order Desk, go to Manage Integrations → Set up

2. Copy the Webhook URL

3. In your Gearment account, go to Setting → Sales Channels → Webhook
4. Click Create webhook

5. Fill in the required information
6. Paste the webhook URL from Order Desk into the Delivery URL field

You’re All Set 🎉

Your Order Desk store is now connected to Gearment.

You can start syncing orders automatically and streamline your fulfillment workflow.

Updated on: 01/19/2026