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Articles on:Replace & Refund
Replace/Refund Policies for an issue of your order

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  • Replacement & Refund Policy
    Replacement & Refund Policy Gearment stands behind the quality of the orders we fulfill. If your order has an eligible product, production, or shipping issue, you may request a replacement or refund according to the conditions below. Because our products are made to order, we do not offer replacements or refunds for changes of mind, incorrect fit or preferences, or other issues unrelated to Gearment's fulfillment. Before submitting a claim: Shipping eligibility and resolutions diFew readers
  • 2-Business-Day Commitment for TikTok Label Orders
    Gearment offers a 2-business-day tracking commitment for eligible TikTok Shop orders using TikTok shipping labels. This service is designed to help sellers meet TikTok Shop's fulfillment requirements by prioritizing eligible orders in production. 1. Our 2-Business-Day Commitment Gearment commits that 95% of eligible TikTok Label orders will have their tracking status updated toSome readers
  • Gearment Policy on Counterfeit Postage Labels
    Counterfeit Postage Label Policy Effective date: November 21, 2024 Gearment strictly prohibits the use of counterfeit or fraudulent postage labels. To comply with USPS requirements and applicable U.S. laws, all postage labels provided for orders fulfilled by Gearment must be legitimate and meet the shipping requirements outlined below. User Responsibility Users are responsible for ensuring that all postage labels they provide to Gearment are valid and legitimate. If a postage labFew readers
  • Return Policy
    We Currently Do Not Accept Returns Since each product is custom printed specifically for your order, Gearment does not accept returned packages. Any package returned to the Gearment warehouse will be disposed of or donated after seven days. If you would like returned packages to be sent to your own address instead, you can set up a personal return address for your orders here: [Configure your return address](https://help.gearment.com/en-us/article/configure-return-address-b48mFew readers

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