Track Your Orders
HOW TO TRACK MY ORDERS?
- You can find the tracking number in the order details or it is shown on the same row as the order ID on Gearment app. If an order includes multiple items, it may have separate delivery dates and different tracking numbers.
- To see tracking information, please go to all orders and the order’s details. The tracking number is hyperlinked and you can directly click on that tracking number, it will pop up the tracking page to follow the package.
- You can also check your order on carrier websites: UPS, USPS, DHL
An example of UPS tracking
In case the tracking number does not update for more than 14 business days, the package may be lost in transit. You can contact our support or create an order issue
for further checking. Check out how to create an issue here
Updated on: 01/25/2024
Thank you!