• How do I automatically sync orders to Gearment?

  To sync orders to Gearment, you need to connect your store to the Gearment app and enable the automatic order sync feature. For detailed instructions, see hereFew readers

• How do I sync orders from Order Desk to Gearment?

  To sync orders from Order Desk, you need to connect your store to Gearment and set up automatic order sync. Follow the instructions provided: hereFew readers

• Is there any risk or issue to my store when linking it to Gearment?

  Generally, there should be no issues when linking your store to Gearment. However, before starting the connection, ensure you are logged into your Gearment account on the same browser/VPN that you are using to log into your store.Few readers

• Does Gearment support connecting and syncing orders from TikTok?

  Currently, Gearment does not support syncing orders from TikTok. However, you can create TikTok orders on the Gearment app by directly creating orders on Gearment app, using a CSV file, or creating orders via API. For more details, see hereFew readers

• How can I assign specific stores to individual employees?

  After adding employee accounts to your main account, you can assign specific stores for employees to manage. Go to the Store section → Edit → In the Select Staff field, choose the employee you want to assign to the store.Few readers

• How can I disconnect my store from Gearment?

  You can pause the connection or remove your store from Gearment. Go to the Store section → Edit → Turn off the Active status. Alternatively, you can click on the trash can icon to delete the desired store.Few readers

• How can I connect my store to Gearment?

  You can navigate to the Store section and start linking a new store. For detailed instructions, see hereFew readers