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Articles on:Store - FAQs
Quick answers for your concerns about connecting your store to Gearment

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  • How can I assign specific stores to individual employees?
    After adding employee accounts to your Gearment workspace, you can assign specific stores for each employee to manage by following the steps below. Log in to your Gearment account From the left sidebar, click Team Select Members Click Invite new member (top-right corner) Enter the employee’s Email Select the appropriate Role In the Stores section: Search fFew readers
  • How do I automatically sync orders to Gearment?
    To sync orders to Gearment, you need to connect your store to the Gearment app and enable the automatic order sync feature. For detailed instructions, see hereFew readers
  • How do I sync orders from Order Desk to Gearment?
    To sync orders from Order Desk, you need to connect your store to Gearment and set up automatic order sync. Follow the instructions provided: hereFew readers
  • Does Gearment support connecting and syncing orders from TikTok?
    Yes. Gearment supports connecting and pull orders from TikTok. The Gearment app allows you to connect your TikTok store directly to Gearment and pull orders from your TikTok store into the Gearment app for fulfillment. For more details, see hereFew readers
  • Is there any risk or issue to my store when linking it to Gearment?
    Generally, there should be no issues when linking your store to Gearment. However, before starting the connection, ensure you are logged into your Gearment account on the same browser/VPN that you are using to log into your store.Few readers
  • How can I connect my store to Gearment?
    You can navigate to the Store section and start linking a new store. For detailed instructions, see hereFew readers
  • How can I disconnect my store from Gearment?
    You can disconnect a store directly from the Stores page by following these steps: Go to Stores from the left-hand menu. Find the store you want to disconnect. Click the three-dot (⋮) icon in the Actions column. Select Disconnect to remove the connection between your store and Gearment.Few readers

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