• How can I configure the API to create an order?

  You can find API document here.Few readers

• What is a return address?

  A return address is the address where the order will be returned if the delivery fails.Few readers

• How can I configure invoice information?

  Go to Billing → Payment method → Invoice Setting.Few readers

• Why is my order not including a gift card even though I have configured it to include one?

  If your order was created with a store that does not have gift card configuration or the order was created before the gift card configuration was successful, the order will not include a gift card with the shipment.Few readers

• Can I delete my Gearment account?

  You cannot delete an existing Gearment account. You can only request for account deactivation.Few readers

• How can I use G-wallet for payment?

  Go to Billing → Payment method → select Default for G-wallet.Few readers

• How can I include a gift card with an order?

  You need to configure the gift card (gift message) before adding the gift message content and printing it to be sent with the package. See how to configure the gift card here.Few readers

• Which actions can I set up automatically?

  You can set up automatic features for the following steps: match product, approve order, payment order, sync tracking, sync order.Few readers

• Can I use Gearment’s warehouse address as the return address for my store?

  Yes, you can. However, Gearment does not support receiving and reshipping returned items. Returned items to Gearment will be processed as canceled.Few readers

• How can I set up automatic product matching for orders with "at risk" items?

  You can go to Setting → General setting → enable the Agree order at risk feature.Few readers

• I created an order through the API but don't see the shipping code in the Gearment system.

  To receive shipping information and order notifications, you need to create a webhook. Go to Setting → General setting → API Credentials → Add webhook.Few readers