Shipping Contacts
POST OFFICE ADDRESSES AND CARRIER CONTACTS
Sometimes your customer cannot receive their package. This can happen for some reasons below:
- Delay occurs while the package is in transit
- Package held at the post office as it cannot be delivered to the desired address or addressee moves to another address
- Package is on the wrong delivery routine
- Package delivered but there is no hint where it is located
- The original address is incorrect or insufficient
In such situation, you can advise your customer to contact the local post office or contact the shipping carrier.
1. Local post office
- Find the post office with the zip code in the address in your order.
- You can check the PO list here
2. Carrier contacts
- UPS contact: 1-888-742-5877
- USPS contact: 1-800-222-1811
- FedEx contact: 1.800.463.3339
- DHL contact: here
Updated on: 08/10/2023
Thank you!