DELETE OR CANCEL YOUR ORDER

If the order is unpaid and unapproved, you can select the order and archive it.

Go to All orders → Select the order from the list → Click on More actions → Choose Archive order



After this step, your order will be moved to the Archived Orders



You can also restore or permenantly delete the order then.

To restore/delete order, please select the order from the list → Click on More actions → Choose Unarchive order / Delete order



If the order is approved, paid and is in in-production status, you can contact our support via chat box, Facebook page or create an issue ticket for the order. Support team will check and cancel the order if it has not been printed yet. See Instruction To Use Issue Ticket

Orders that are completed cannot be canceled or deleted. All orders that are deleted will be in the menu Archived.

Updated on: 10/27/2023