Articles on: Order - FAQs

Why isn’t my order syncing with Gearment?

If your order isn’t syncing with Gearment, it’s likely because automatic order pulling is not enabled for your store.


To enable it:

  • Go to Stores
  • Click the Settings (gear icon) of the store
  • Turn on Automatic order pulling when a new order arrives
  • Click Save changes


Once this option is enabled, new orders from your store will be automatically synced to Gearment.


Updated on: 01/19/2026

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