How To Create A Mug Order

CREATE YOUR MUG ORDER

For classic black/white 11oz mug and classic black/white 15oz mug, there are 2 options for you to create a design.

Option 1: Use apparel template for mug products

Please note that by this way, you can only print on both side of the mug, design cannot be printed all over the mug compared to option 2

Artwork dimensions: 4200 x 4800 pixels, at a minimum resolution of 300 DPI. (14 x 16 inches, resolution of 300 DPI)
Upload the artwork on FRONT design and choose the print type NORMAL
If you create order via CSV file import or API, please fill in the print_side filed with value NORMAL
The design will be automatically printed on both side of the mug

Option 2: Use specific mug templates

Artwork dimensions: here, please keep the main contents in the safe area.
Upload the artwork on FRONT design and choose the print type WHOLE
If you create order via CSV file import or API, please fill in the print_side filed with value WHOLE
The design will be printed all over the mug

Updated on: 03/07/2024

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