• Shipping Fee

  SHIPPING FEE 1. Shipping fee Download shipping fee: here 2. Shipping fee for states AK/HI/PR Download shipping fee: here (https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/gearmenPopular

• Shipping Time

  HOW LONG WILL IT TAKE FOR MY ORDER TO BE SHIPPED? For print-on-demand orders, it will take averagely from 1 to 3 business days to process, it depends on each type of product. In the peak time, the processing time can be 2-4 or 3-6 business days. Please be aware of the processing time in different period times to update the handling time on your store. Orders that are completed on Friday afternoon might be picked up on the next Monday as the shipping carrier does not work on the weekend.Some readers

• Sales Tax

  SALES TAXES FOR ORDERS SHIPPED IN CALIFORNIA, TO UNITED KINGDOM AND TO EUROPEAN COUNTRIES Customs, duty charges and sales tax may be applicable depending on the country of origin, size, weight and/or value of your order. Some countries may require import tax, duties and customs fees for the imports. These charges, if applicable, are determined and charged by the Customs office of the buyer's country. There might also be delays in delivery times due to customs checks which are out of our contrFew readers

• What Carrier/Shipping Service Used For My Order?

  ORDERS WITH DIFFERENT PRODUCTS, ADDRESSES OR SHIPPING METHODS WILL BE UPDATED WITH DIFFERENT CARRIERS AND SHIPPING SERVICES If you synchronize the orders to Gearment portal and turn on the auto sync tracking numbers back to your store, you may not need to be concern about what carrier or shipping service used for your orders. When the tracking number is synced to your store automatically, carrier and shipping service information will be simultaneously added to your order. Turn on auto sync trFew readers

• Orders Delivered To APO/FPO/DPO/Military Addresses

  ORDERS CAN BE DELIVERED TO MILLITARY ADDRESSES Yes, the shipment can be delivered to PO Boxes and Military APO/FPO addresses. Please note that the shipping time for orders shipped to these addresses can be extended. Once the package enters the military mail system, tracking will be stopped updating for military security reasons. is available for orders shipped to military addresses. It may eliminate the risk of lost packages. For orFew readers

• Track Your Orders

  HOW TO TRACK MY ORDERS? You can find the tracking number in the order details or it is shown on the same row as the order ID on Gearment app. If an order includes multiple items, it may have separate delivery dates and tracking information. To see tracking information, please go to all orders and the order’s details. The tracking number is hyperlinked and you can directly click on that tracking number, it will pop up the tracking page to follow the package. You can also check your ordeFew readers

• Missing Delivered Packages

  IT IS SHOWN DELIVERED BUT THE CUSTOMER CAN NOT FIND THE PACKAGE Sometimes the package is shown “delivered” but the customer does not find it. Please advise your customer to take some actions below: Carefully check the mailbox, surroundings and ask the neighbor If the customer live in the apartments, buildings or complex, etc, double check the nearby parcel lockers/mailbox, mail center or ask the building guards Check the camera Contact the local post office for detailed information IfFew readers

• How To Charge Shipping Fee For An Order

  SHIPPING FEE FOR AN ORDER 1. Order with only 1 unit: The shipping fee will be charged based on the shipping service chosen. Eg: If you order one mug and choose the standard shipping service, the shipping fee will be charged as below: 2. Orders with 2 or more units: If the order haFew readers

• Missing Items

  FIND A MISSING ITEM FROM YOUR PACKAGE If an item is missing from your package, it may have been shipped separately. If you received your package and an item is missing, do the following: Go to Your Orders to see if your missing item is in another shipment. Next to the image of your item, select Track Package to find the delivery date for this shipment. If you still can't locate your item, contact our support teamFew readers

• Undeliverable Packages

  WHY IS MY PACKAGE NOT DELIVERED? A package might be returned as undeliverable for several reasons: The address is incorrect or outdated. Usually, the package is stored for a period that can vary depending on the courier who holds it and then returns it to the sender. Double-check the address carefully when placiFew readers

• Order Updated With A Tracking Number

  HOW CAN I KNOW THAT MY ORDERS HAVE BEEN UPDATED WITH TRACKING NUMBERS? All orders will be updated with tracking numbers in 24-48 hours since the payment time, except for orders with fast shipping. For those orders, when they are completely printed, the tracking numbers will be updated. Notification about tracking numbers will be sent to your registered email. In case you do not require to receive these notifications, you can turn off this setting. Go to Setting → General setting → Select *Few readers