Articles on: Orders

Unverified Addresses

THE ADDRESS INFORMATION IS UNVERIFIED



When you create an order, the address input will be automatically verified based on the address format. If the required information is filled in, the address can be verified and proceeded to further steps.

Please ensure that the address is valid by checking on https://www.smarty.com/products/single-address or https://www.google.com/maps

If all required information are all filled in and it says address unverified, you can follow the instructions below:
Double-check the whole address. You can check the address via Google Map, Google search or on website smarty.com/products/single-address
In case it all shows that the address is valid, you can manually verify the address on Gearment app
Click to the order ID on Gearment app to enter the order details → click Edit address → Change → click to the verify button on the screen
After that you can continue with other actions such as match product → approve order → payment order

Edit address


Change the updated address


Verify the address

Updated on: 23/03/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!