Articles on: Manage Your Account

Setting Up Your Gearment Account

SET UP YOUR ACCOUNT BEFORE YOU START CREATING YOUR ORDERS



Once you have successfully created your Gearment account, you need to configure some settings before starting to create orders.

1. Payment method



a. Top Up

Gearment accepts direct transfer from your PingPong/Payoneer/LianLian/PayPal (only PayPal Mass Payment accepted) account to Gearment payment account: payment@gearment.com and create a request to top up to your G-wallet

PayPal Mass Payment top-up transactions do NOT incur processor fees. For customers using PayPal but your account is not available for mass payment transaction, you can contact our support for more details and help.

b. Deposit

You can add funds directly to your G-wallet from the PayPal account linked to the Gearment portal. Gearment will directly charge your G-wallet.

PayPal charges a processing fee that is equivalent to 5% of the total cost + $0.49 per transaction.

c. Direct Payment

You can connect your PayPal/Payoneer account to the Gearment portal for direct payment. Gearment will directly charge your PayPal/Payoneer account. We do not limit the number of payment accounts added into system. However, only one account is chosen to pay for one invoice.

PayPal charges a processing fee that is equivalent to 5% of the total cost + $0.49 per transaction.
Payoneer transactions do NOT incur processor fees.

Configure your payment method

Setting → General setting → Change payment method



Create a topup request

Payment → Top up → Top up payment → Fill in the required information



Top-up request will be approved in a few minutes.

Deposit

Billing → Add PayPal → Add funds



2. Billing information



Billing information is printed on the invoice paid for Gearment. To configure billing information, go to Setting → General → Billing → Fill in required field → Update setting



Billing information will be shown on the invoices of your orders. See how to view an order invoice

3. Configure user label



All users need to update their user label with an unverified address in the US. The address must be verified. They will be recommended for you to select. If you use Gearment warehouse’s address, all designs uploaded on Gearment app for fulfillment will be scanned and detected from trademark and copyrights policy. We use Google Cloud Visions to scan your design. If the orders are uploaded with designs that violate trademark and copyrights policy, they will be marked on-hold and cannot be fulfilled unless you change the address of the user label or change the design. See how to configure user label for your store

4. Automated features on Gearment portal



In menu setting, you can set up some automated features for your accounts such as match product, approve order, payment order, auto confirm shipment for Amazon orders, auto sync tracking to your store once the orders on Gearment updated with tracking numbers. Go to Setting → General Setting

Please note that auto confirm shipment and auto sync tracking numbers to your store only applied when you connect your store to our app.



NOW YOU ARE READY TO CREATE AN ORDER WITH US!



Find how to create an order

Updated on: 14/12/2022

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