SET UP YOUR ACCOUNT BEFORE YOU START CREATING YOUR ORDERS

Once you have successfully created your Gearment account, you need to configure some settings before starting to create orders.

1. Payment method

We support to link Payoneer account to charge or you can top up via PayPal Mass Payment (only Mass Payment accepted), Payoneer, Pingpong or Lian Lian to Gearment wallet to pay for your orders.

You can connect your Payoneer account to Gearment portal for direct payment. Gearment will directly charge to your Payoneer account. We do not limit the number of payment accounts added into system. However, only one account is chosen to pay for one invoice.
To top up, transfer to Gearment PayPal Mass Payment/Payoneer/Pingpong/LianLian account email payment@gearment.com and create a request to top up to your Gearment wallet.

PayPal top up, no fee will be charged for mass payment transactions. For customers using PayPal but your account is not available for mass payment transaction, you can contact our support for more details and help.

Configure your payment method

Setting → General setting → Change payment method



Create a topup request

Payment → Top up → Top up payment → Fill in the required information



Top up request will be approved in a few minutes.

2. Billing information

Billing information is printed on the invoice paid for Gearment. To configure billing information, go to Setting → General → Billing → Fill in required field → Update setting



Billing information will be shown on the invoices of your orders. See how to view an order invoice

3. Configure user label

All users need to update their user label with an unverified address in the US. The address must be verified. They will be recommended for you to select. If you use Gearment warehouse’s address, all designs uploaded on Gearment app for fulfillment will be scanned and detected from trademark and copyrights policy. We use Google Cloud Visions to scan your design. If the orders are uploaded with designs that violate trademark and copyrights policy, they will be marked on-hold and cannot be fulfilled unless you change the address of the user label or change the design. See how to configure user label for your store

4. Automated features on Gearment portal

In menu setting, you can set up some automated features for your accounts such as match product, approve order, payment order, auto confirm shipment for Amazon orders, auto sync tracking to your store once the orders on Gearment updated with tracking numbers. Go to Setting → General Setting

Please note that auto confirm shipment and auto sync tracking numbers to your store only applied when you connect your store to our app.



NOW YOU ARE READY TO CREATE AN ORDER WITH US!

Find how to create an order
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