SET UP YOUR ACCOUNT BEFORE YOU START CREATING YOUR ORDERS

Once you have successfully created your Gearment account, you need to configure some settings before starting to create orders.

1. Payment methods

See Setting Up Your Gearment Account

2. Billing information

Billing information is printed on the invoice paid for Gearment. To configure billing information, go to Billing → Payment Methods → Update Setting → Fill in required field → Save setting



Billing information will be shown on the invoices of your orders. See how to view an order invoice

3. Configure return address

All users need to update their return address with a verified address in the US. The address must be verified. They will be recommended for you to select. If you use Gearment warehouse’s address, all designs uploaded on Gearment app for fulfillment will be scanned and detected from trademark and copyrights policy. We use Google Cloud Visions to scan your design. If the orders are uploaded with designs that violate trademark and copyrights policy, they will be marked on-hold and cannot be fulfilled unless you change the address of the user label or change the design. See how to configure return address for your store

4. Automated features on Gearment portal

In menu setting, you can set up some automated features for your accounts such as match product, approve order, payment order, auto confirm shipment for Amazon orders, auto sync tracking to your store once the orders on Gearment updated with tracking numbers. Go to Setting → General Setting

Please note that auto confirm shipment and auto sync tracking numbers to your store only applied when you connect your store to our app.

NOW YOU ARE READY TO CREATE AN ORDER WITH US!

Find how to create an order

Updated on: 08/03/2023