Articles on: Orders

Reach Out To Solve Your Problem


If you need help with your orders, below are some channels you can reach out to our support:
Create an issue ticket on Gearment portal
Contact admin on Facebook Page
Contact support via Chatbox

Of three options, Gearment highly recommends sellers to create an issue ticket on Gearment portal or contact support via chatbox.

How to contact us via script chat on Gearment app?

Step 1: Sellers click to the icon on the left corner on website or to contact support

Step 2: Gearment email is required → Enter your Gearment email.
If you've already signed in, the system won't ask for your email address again.

Step 3: Team Support will be with you in a moment.

Step 4: After that, your information is automatically transfer to support team

Step 5: If the support is done, the support team will resolve the conversation

Step 6: The next step is to rate for customer service quality and leave a comment. If you're pleased with the service, don't be afraid to give it five stars

Updated on: 23/03/2023

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