Articles on: Orders

Platform Orders


Getting a sale account is difficult but how to maintain a healthy, unlocked account is much more difficult. Gearment realizes that sellers are particularly concerned about this issue so we have developed and launched Label Platform feature, a lifesaver for sellers who are dealing with account suspension.

What is a Label Platform?

Label Platform is a feature that enables sellers to purchase shipping labels from platforms such as Etsy, eBay, or Poshmark and then upload to the Gearment App to fulfill orders.
Fee: The sellers using Label Platform service only pay for: BASE COST + $0.5 (handling fee)

Why using Label Platform helps to minimize account suspension?

Gain more credibility from platforms
Gain more credibility from customers
100% prevent disputes caused by shipping issues
Get offers from shipping services

1. Esty label order
Buy shipping label on Etsy
Go to “Shop Manager” → choose “Orders & Ship” → find the order you want to buy a shipping label for → Select the icon of a van to purchase a shipping label “Get shipping label”
Ship from: Fill all required information
Choose shipping carriers (FedEx or USPS in the US, and Canada Post in Canada) → Choose shipping method, package type, weight, and other details. Click here for more information about product dimension.
Note: You have to select appropriate package type

Packaging dimensions
Package/thick envelope: T-shirt, mask, and pillow
Irregular/unusual package: Mug, tumbler, and pet bowl
Roll: Poster

Click “Confirm & Buy” → Print shipping label
Upload shipping label file on Gearment App as shown below to complete the order

2. eBay label order
Buy shipping label on eBay
Go to “My eBay” on the bottom right corner → choose “Selling” → “Order” → “Awaiting shipment” → choose the orders that you want to buy shipping label → choose “Shipping” → “Purchase Shipping Label”.

Enter the order information including weight and dimension. Click here for more information about product dimension.

Choose shipping carrier → choose shipping

Click “Printable label” for Shipping label format → “Set up payment”

Upload shipping label file on Gearment App as shown below to complete the order

3. Poshmark label order
Buy shipping label on Poshmark
For package under 5 lbs
Once the buyer places an order, Poshmark will send you a Prepaid and Pre-addressed shipping label via email. You have to ship the order within 2-3 days.
If the order is shipped after 3 days, you have to choose “3 easy steps to ship this order” → “Pack your item”

For package over 5 lbs
Go to My Sales in Your Account → Select the order to upgrade shipping label
Click “Need New Shipping Label” → Chọn “Need Heavier Weight Label”

Click “Please Select Weight” → Select package weight → Click “Next” → Click “Send New Label” → Poshmark will send you shipping label via email
You can also download the shipping label on detail order page

Create a platform order on Gearment

There are 2 options to create order with Shipping Label from Etsy, eBay and Poshmark

Option 1:
Order → All orders → Create order → Platform’s label order

Option 2:
Create Manual → Order Click orders that you want to add label → Click convert label

Choose Shipping Service → Upload file Shipping Label

Update product information & Save

Updated on: 23/11/2022

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