Articles on: Payment Settings

Failed Payment


When you cannot pay your orders, please make sure you have completed all of below steps:

A default payment method is already selected. Add a payment method
Your balance is still sufficient for payment.
Billing info on your Gearment account is updated. Update billing info
Return address is updated. Configure return address
The order has been matched, approved and the address is verified. Match and approve orders

You can set auto payment or pay the order manually. To set auto payment, please go to Setting → General Settings → Auto payment YES. If you set auto payment, you cannot choose to pay orders manually. The orders will automatically be charged every 4 hours.

Updated on: 22/03/2023

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