> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gearment.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Return Policy

# WE CURRENTLY DO NOT RECEIVE A RETURNED PACKAGE

Since your product is custom printed just for you, we do not take returns. All returns to Gearment warehouse will be disposed or donated in seven days. You can set a personal return address for your orders at [Configure your return address](https://help.gearment.com/en-us/article/configure-return-address-b48mam/) 

In case the order is not successfully delivered to the end buyer, please send us a photograph showing the specific problem with the product and include the order number. As soon as we have confirmed it, we will issue you a refund or a replacement.

You can create an issue for that order or contact our support team. We offer replacements or refunds requested for those situations. Find more about our replace/refund policies [here](https://help.gearment.com/en-us/category/replace-refund-19tk5rp/)