> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gearment.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Payment - FAQs

### Payment - FAQs
*Quick answers to common questions about payments, G-Wallet, top-ups, withdrawals, and payment methods on Gearment.*

1. **Are there any fees for making payments on Gearment?**
You won't incur any fees when paying for an order on Gearment.
However, **PayPal Instant transactions are subject to a processing fee applied by PayPal**. The fee is calculated as:
**5% of the total charge + $0.49 per transaction.**

2. **Can I pay with a credit card?**
Currently, Gearment does not accept credit card payments.
You can use other payment methods available [here](https://help.gearment.com/en-us/article/payment-settings-new-version-1qdgsu/).

3. **Can I set up automatic payments for my orders?**
Yes. You can set up automatic payments for your orders on Gearment.
To enable automatic payments:
Go to **Settings → General**.
Make sure the following options are enabled:

1. * **Auto match order by product SKUs**
   * **Auto approve orders**
   * **Auto payment order**
Once all three settings are enabled, your orders will be **automatically paid every 2 hours** after they are successfully matched and approved.
Please note that automatic payment will **not** be triggered if any of the required settings above are disabled.

4. **Can I transfer my G-Wallet balance to another Gearment account?**
Yes. You can request to transfer your G-Wallet balance to another Gearment account's G-Wallet.
This is a **manual request** and requires identity and account verification. Please contact the **Gearment Support Team** and provide the required information for verification.

5. **Can I withdraw money from my G-Wallet?**
Yes. Gearment supports withdrawals from your G-Wallet to **Payoneer, PingPong, or LianLian** accounts, with a minimum withdrawal amount of **$50**.
Please contact the **Gearment Support Team** to request a withdrawal.

6. **How can I top up my G-Wallet?**
To top up your G-Wallet:
* Go to **Payments → Payment method → Top-up**
* Choose your preferred top-up method
* Follow the instructions to complete your top-up
For more details, see [here](https://help.gearment.com/en-us/article/topup-on-gearment-portal-x3e4es/).

7. **How can I use the PayPal Mass Payment top-up feature?**
For your **first PayPal Mass Payment transaction**, please contact the **Gearment Support Team** to verify and enable the PayPal Mass Payment feature on your account.
For subsequent transactions:
* Transfer the funds through PayPal Mass Payment
* Create a top-up request on the Gearment app
* The Accounting Team will review and approve your transaction
For detailed instructions, see [here](https://help.gearment.com/en-us/article/paypal-t2ue9v/).

8. **What payment methods are available on the Gearment app?**
You can fund your **G-Wallet** or link a payment account to Gearment.
Currently, Gearment supports the following payment methods:
* **Payoneer**
* **PayPal**
* **PingPong**
* **LianLian**
* **Worldfirst**
* **Sunrate**
For more details, see [here](https://help.gearment.com/en-us/article/payment-settings-new-version-1qdgsu/).

9. **Why can't I pay for my order?**
Your order payment may fail for one of the following reasons:
* **Your payment method is not linked.** See instructions for linking a payment method [here](https://help.gearment.com/en-us/article/payment-settings-new-version-1qdgsu/).
* **The product matching or order approval steps have not been completed.** See instructions for processing an order [here](https://help.gearment.com/en-us/article/how-to-process-my-order-13p9gk3/).
* **Your account or G-Wallet balance is insufficient** to cover the order payment.