> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gearment.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Order Refunded

# YOUR ORDER IS CANCELLED AND REFUNDED

Once an issue occurs, you can require a solution of replacement or refund. If the order is canceled and refunded, the refund will be transferred to your Gearment wallet. 
Please note that the refund transfer typically takes 5 minutes to reflect in your wallet.

You can check the refund transaction in the order details by clicking **View transaction**:

![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_a0todn.png)

![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_911fbn.png)