> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gearment.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Missing Items

# FIND A MISSING ITEM FROM YOUR PACKAGE
![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/missing-item_1vscsa0.png)
If an item is missing from your package, it may have been shipped separately.
If you received your package and an item is missing, do the following:
* Go to Your Orders to see if your missing item is in another shipment.
* Next to the image of your item, select Track Package to find the delivery date for this shipment.
* If you still can't locate your item, contact our support team