> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gearment.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I created an order through the API but don't see the shipping code in the Gearment system.

To receive shipping updates and tracking information for API orders, you need to set up a **webhook** in your Gearment account.

**Follow these steps:**
* Go to **Dashboard** → **Settings**
* Select **Developer settings** → **Webhooks**
* Click **Add Webhook**
* Enter a **Webhook name** and your **Delivery URL**
* In **Topic**, select **Order tracking updated**
* Choose **Version**
* Select the **Store(s)** you want to receive tracking updates for
* Make sure **Active webhook** is enabled
* Click **Save**

Once the webhook is set up correctly, shipping codes and tracking updates for API orders will be automatically sent to your system.

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![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/2/5/3d25223c2bf9cc00/image_1mpqjmx.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/2/5/3d25223c2bf9cc00/image_pqks3n.png)

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