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# How To Connect TikTok Shop To Gearment Portal?

# Connect store TikTok Shop on Gearment Portal

By connecting your TikTok Shop to the Gearment Portal, you can automatically pull orders into Gearment for fulfillment. This supports both:
* Ship by Seller
* Ship by TikTok
Once pulled, orders can be fulfilled automatically.

### 1. How to Connect TikTok Shop

1. In the Gearment Portal, go to **Store → **Select** Connect TikTok Shop**

![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/2/5/3d25223c2bf9cc00/image_lbq3e0.png)

2. Choose **Renew options: Re-authorize only** **→ **Click** Confirm** to install

![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/2/5/3d25223c2bf9cc00/image_1p65caj.png)

3. Review and accept the policy **→ **Click** Authorize**

![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/2/5/3d25223c2bf9cc00/image_xus6ex.png)

4. Once authorized, your TikTok Shop will be successfully connected to the Gearment Portal.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/2/5/3d25223c2bf9cc00/image_17b5uxo.png)

You can watch the full connection process: [here](https://drive.google.com/file/d/1ncZ34-H4JmiEsr3_DTFvuw34AUpWBk1E/view?usp=sharing)

### 2. Pull Orders from TikTok Shop to Gearment

After connecting TikTok Shop, you can pull orders **automatically** or **manually**. Both **Ship by Seller** and **Ship by TikTok** orders are supported.

###### 2.1 Auto Pull Orders

You can enable automatic order pulling in **Store settings**: Turn on **Automatic order pulling when a new order arrives**

Paid Orders with status** Awaiting Collection** will be **automatically pulled** into the Gearment Portal.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/2/5/3d25223c2bf9cc00/image_amfgep.png)

${color}[#ff0000](⚠️ Orders with other statuses will not be pulled automatically)

###### 2.2 Pull Orders Manually

If needed, you can pull orders manually by: Go to **Draft Orders** → Click **Pull order** → Select a time range → Click **Pull order**

![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/2/5/3d25223c2bf9cc00/pull-order_1g4rx6w.png)

Once pulled successfully, orders will appear in **Draft Orders**.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/2/5/3d25223c2bf9cc00/pull-order-successfully_1mrvvsu.png)

Before checkout, you can map products to dit variant IDs, update designs, change print sides and other options, etc.

You can monitor the pulling process at **Logs** → **Pull orders progress**.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/2/5/3d25223c2bf9cc00/image-1_1ijbxso.png)

**You’re All Set!**
That’s everything you need to connect TikTok Shop and start pulling orders into the Gearment Portal.
Enable automation to save time, streamline fulfillment, and scale your order volume efficiently.