> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gearment.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I stop the production of an order?

You can only stop an order before it is shipped. Once the order status is **“Shipped”**, you can no longer request to stop or cancel the order.