> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.gearment.com/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Can I Delete Or Cancel An Order?

# DELETE OR CANCEL YOUR ORDER

* If the order is unpaid and unapproved, you can select the order and archive it.

Go to **All orders** →  Select the order from the list  →  Click on **More actions**  →  Choose **Archive order**

![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_v2f0m4.png)

 After this step, your order will be moved to the **Archived Orders**

![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1rbarjl.png)

You can also restore or permenantly delete the order then.

To restore/delete order, please select the order from the list → Click on **More actions** → Choose **Unarchive order **/ **Delete order**

![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1i0roq8.png)

* If the order is approved, paid and is in in-production status, you can contact our support via chat box, Facebook page or create an issue ticket for the order. Support team will check and cancel the order if it has not been printed yet. See [Instruction To Use Issue Ticket ](https://help.gearment.com/en-us/article/instruction-to-use-issue-ticket-1n8wtqm/)

* Orders that are completed cannot be canceled or deleted. All orders that are deleted will be in the menu **Archived**.